Frequently Asked Questions

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    • How often should I repaint?  

    If a surface looks like it needs to be painted, it is usually two-three years beyond when it should have been painted.  Paint is not only an aesthetic product, it protects the surface underneath.  To properly protect the substrates, paint must not crack, peel, or flake.  Therefore, you should repaint every 2-4 years, depending on the finish, surface, and type of coating used.

    • How long does the typical paint job last?  

The lifespan of a coating is based upon several factors, including the number of coats, the type of paint/stain, the finish (i.e. flat, satin or semi-gloss), and the substrate being covered.

The most commonly used paints and stains on building exteriors are acrylic latex based products.  They hold their color well and expand and contract well with weather changes.

The finishes of these products last about:
        Flat finish   2-3 years
        Satin finish 3-4 years
        Semi-gloss  4 years

For a complete list of the lifespan of coatings, click here.

    • What is the most important part of a painting project?

Without a doubt, preparation is the most important aspect of a quality paint project.  If you apply a coating to an unstable surface, the paint will not adhere properly and will fail before its time.  AAA takes the time to properly prepare each surface, which may include power washing, sanding, scraping, or spackling.  Proper preparation helps the paint last longer and allows AAA to offer a solid warranty in its work. 

    • How long will it take to complete the project?

Every project is unique and AAA customizes solutions and crews to meet your needs.  Being a large painting contractor, AAA can typically finish projects in far less time than its competitors.  What might take another contractor all summer to finish, AAA can complete in several weeks.  AAA is designed for large projects and tight deadlines.  Small crews are also available for work orders and touch up work.

    • How soon can you start after the contract is signed?

Scheduling begins as soon as paperwork is submitted and deposits are received.  In some cases AAA can begin a project in several days.  During busy seasons or when special materials need to be ordered, the project may need to be scheduled in the near future.  In either case, AAA works with you to ensure your deadlines are met.

    • How late into the year can you paint?

AAA’s crews can work year round.  Exterior painting typically continues into early November.  Interior painting continues year round.

    • How early in the year can you begin painting?

AAA performs interior painting year round.  Exterior painting crews usually begin in March.  Schedules fill quickly in the Spring, so the sooner a job is scheduled, the sooner it will begin.

    • How early in the year can you begin wood inspections?

Wood inspections can occur as long as there is not snow and ice.

    • Do you have an English-speaking foreman?

  Yes.  All our foremen, customer service managers, and quality control inspectors are English-speaking or bi-lingual.  AAA makes sure that there is always someone on site who can answer your questions or address issues on the spot.

    • Who do I call if I have questions or problems?

You will have a team of people assigned to your project. The Customer Care line is 800-450-5219.

    • Can you work around my schedule (nights and weekends)?

Yes, AAA's industrial painters will work around your schedule to minimize disruption to your facility.

    • Are you insured?

Yes, AAA carries complete insurance coverage for all our projects. We provide a Certificate of Insurance for each project when requested.

    • Do you use subcontractors?

AAA hires and trains all of their painters and carpenters. They are W-2 employees and NOT subcontractors.

    • What materials/brands do you use?

     A. Unless our customer has a specific preference, we typically use Benjamin Moore or Sherwin Williams paint. We have found over the years that they offer the best quality product for the price. 

    • What is your warranty?

AAA stands behind our work and offers warranties of up to 4 years, depending on the surface painted, number of coats, and type of coating used. 

    • Can you help with color selection? 

For customers wanting a new color scheme, our color consultant will provide a custom color presentation. AAA recognizes the value and significance a color change can have on the work and living environments. We will work with you to find the most appropriate and pleasing color scheme for your project. Upon request, AAA will provide color test applications on a select area of a building. This offers the opportunity to see a possible color change and to ensure a one or two coat coverage.

    • What usually causes a coating to fail?

   A. The most frequent causes for premature paint failure are as follows:· insufficient surface preparation; low film build;· improper coating was used; product not applied as directed; or environmental conditions (moisture, fumes, chemicals, etc.).

 

 

AAA Painting Contractors takes the time to properly prepare each surface, which may include power washing, sanding, scraping, or spackling.  Your environment is unique so our trained team of experts will recommend the products best suited to your location.  Each job is supervised by a quality control inspector to insure the coatings are applied properly.

If you choose AAA Painting Contractors for an interior or exterior project, you can be assured you will receive the highest level of customer care.