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Customer Satisfaction Survey
Customer Satisfaction Survey
First Name*
Last Name*
Email Address*
Company Name
Address Line 1
Address Line 2
City
State
Zip
Phone Number
Fax Number
Why did you choose AAA over our competition?
How would you rate your overall experience with AAA (5-very good, 1-very poor)
1
2
3
4
5
How likely are you to use AAA in the future? (5-very likely, 1 not very likely)
1
2
3
4
5
Please rate your satisfaction with the following departments
Sales
Quality of relationship with your salesperson
1
2
3
4
5
Quality of solutions offered for your project
1
2
3
4
5
Production
Cleanliness of the job-site
1
2
3
4
5
Level of communication regarding scheduling/changes
1
2
3
4
5
Quality Control
Thoroughness of inspections
1
2
3
4
5
Customer Service
Resolution to warranty or customer service issues
1
2
3
4
5
Promptness in completing work orders
1
2
3
4
5
Accounting
Accuracy of invoice
1
2
3
4
5
Ability to understand the invoice
1
2
3
4
5
How can we make your AAA experience better?
OK…it’s testimonial time. If you believe we’ve earned one, please give us a quote we can post to our website, use in our sales materials or put on our email.
Thank you for your feedback!
* Denotes Required Fields